Baarda, Marianne, Val Jones & Dirk Stemerding, BAN-Based M-Health Services: Experiences and Prospects.

Baars, Irma, Frits van Merode & Arnoud Arntz, Planning and Control Supported With Information Technology in Mental Health Care.

Barlow, James, Steffen Bayer & Richard Curry, Building the Evidence Base to Support Government Policy Decisions on Telecare.

Bolt, Timothy, Akihisa Kodate and Sadahiko Kano, Process-Flow in the Assessment of Health & Social Care Data Sharing for the Elderly.

Chauvet, Julie, Pierre Féniès, Michèle Chabrol & Michel Gourgand, The New Hospital of Estaing Knowledge Model: An Operational Tool for Strategic Management and Flow Modelling in a Hospital Supply Chain.

Chiu, Ruey K. & Kuo C. Wu, A Computer-based Decision Model Towards Economical Vaccine Procurement and Allocation.

Colen, Hadewig B.B., Cees Neef & Koos J. Krabbendam, A Model to Improve the Drug Distribution Process in Terms of Performance and Safety.

Correa, Francisco Aguado, Maria José Alvarez Gil & Lucia Barcos Redin, Benefits of Connections RFID and Lean Principles in Health Care.

Cosmi, Lisa, The Challenge of Successful Implementation of Innovative Medical Technology in Hospitals. Theoretical Framework and Case Studies.

Davison, Graydon, Technology Use and Management in Palliative Care.

Digregorio, G. & A.C. Garavelli, ICT Innovation in Healthcare: A New Network-Organization Model Based on WI-Max Technology.

Dinesen, Birthe & Egon Toft, Admission to Hospital at Home - A Managerial Challenge?

Ekroos, Nora & Erkki Vauramo, Production Mangement in the 24-H Elderly Care Services.

Fitzgerald, Anneke, Martin Lum & Ann Dadich, How Can Human Technology Improve Decision-Making Practices in Operating Rooms?

Gregersen, Henrik E. & Dan Nilsson, Medical Technology Assessment - How to Speed up the Process, and Yet Be Exhaustive.

Gregersen, Henrik E. & K. Larsen, Management of PDA in a Hospital Setting - Administrative, Ergonomic, Clinical and Economic Aspects. Experience from Aalborg Hospital .

Hanna , Victoria & Kannan Sethuraman, Development and Application of Lean Principles in Health Care Delivery: Preliminary Results from a Pilot Study.

Harten, Wim van, Kim Karsenberg, Kirsten F.L. Douma, Jolien M. Bueno de Mesquita & Marjan J. Hummel, Constructive Technology Assessment as a Tool to Enhance Controlled Introduction of Microarray Prognostics in Breast Cancer Treatment.

Heimann, Peter & Andrei Issakov, Essential Healthcare Technology Package: A New WHO Methodology and Tool for Integrated Healthcare Technology Planning and Management.

Jacobsen, Torbjörn, Pär Ahlström & Ing-marie Bergbrant, Reducing the Queue of Referrals Using Operations Management - A Case Study of a Dermatology Clinic.

Kessel, Eefje van, & Wim H. van Harten, Adapting Lean Management Features to the Phases of Quality Development of Hospitals.

Kodate, Akihisa, Timothy Bolt, Daiji Hario & Sadahiko Kano, Design of Community Based Health Systems in the Ubiquitous Information Society.

Lettieri, Emanuele & Cristina Masella, Regulators and Providers' Perspective on Health Technology Assessment: Shaking Hands or Trial of Strength?

Nabelsi, Véronique & Elisabeth Lefebvre, A Value Based Approach to Public Health Care Organizations: Towards a Coherent Set of Key Performance Indicators.

Parvinen, Petri, Jaakko Kujala, Paul Lillrank & Juhani Kouri, Managing Process Interventions in Healthcare - A Question of Governance.

Parvinen, Petri, Olli Tolkki & Nina Fyhr, Utilizing the Benefits of Picture Archiving and Communicating System - Governance Constraints.

Ravn, Henriette, Gert Hagelskjaer & Lars Odd Petersen, Balancing the Surgical Capacity in a Hospital.

Reijonsaari, Karita, David McGeady, Jaakko Kujala & Nora Ekroos, Effects of E-Health on Health Care Service Production Processes.

Reijonsaari, Karita, Vesa Kämäräinen & Hanna Lehtonen, Demand Management in Cancer Screening.

Rosmulder, Remco, Koos Krabbendam & Jan Luitse, Changing the Nature of the Emergency Department: Planning Emergency Patients.

Routti, Maria, Jarkko Ihalainen & Olli Tolkki, Investment in Automation Does Not Always Bring Improvement - Case Study of a Private Laboratory.

Saito, Murako, Takahiro Watanabe, Genki Murakami & Mitsuhiko Karashima, Communication and Emotional Types and Effectiveness of Team Care.

Santana, Silvina, Ana Dias & Nelson Rocha, The Importance of Technology in the Provision of Care and Inhibitors and Facilitators in its Adoption.

Spil, Ton A.M., Christiaan Katsma, Edwin Ligt & Arjen Wassenaar, Success of IT Based Innovation in Healthcare: The Art of Implementations and Use of an Electronic Patient Record.

Terra da Silva, Marcia, Work Organization and the Service Logic in Hospitals.

Thrane, Sof, Governance and Self-Organisation: The Intersection Between Institutions, Controls and Politics in the Healthcare Sector.

Tolkki, Olli & Petri Parvinen, Primary and Secondary Technologies in Radiology: A Lean Management Perspective.

Turanlahti, Mailiina, Virpi Kronström, Juhani Kouri & Jaakko Kujala, Information System Support for Time Based Management of Patient Processes.

Turchetti, Giusepe, Barbara Labella, Andrea Pietrabissa, Giuseppe Megali, Oliver Tonet, Lino Cinquini, Paola Miolo, Dario Paolo, Franco Mosca, The Multidisciplinary Approach as the Way to Innovation in Healthcare Technology: The EndoCAS Project.

Voss, Henning & Christina Wanscher, Internet-Technology in Modern Healthcare. Creating the Next Generation of a Large Trans-National Health Network.

Walley, Paul & Martin Laursen, Preparing Healthcare Processes for IT Integration.

Wickramasinghe, Nilmini & Jonathan L. Schaffer, Cutting Through The Gordian Knot of Inefficient Healthcare Processes with the IC.